Jobs – MOUTH

Warehouse Associate
Nancy Cohen, July 25, 2016

We're looking for smart, organized, eager, food-obsessed people to join our fulfillment operations team. Day-to-day responsibilities include: - Picking, wrapping, and...

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{"id":46589445,"title":"Warehouse Associate","created_at":"2015-08-13T18:28:04-04:00","body_html":"\u003cdiv class=\"\"\u003e\n\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv class=\"\"\u003e\n\u003cdiv dir=\"auto\" class=\"\"\u003e\u003cspan class=\"\"\u003eWe're looking for smart, organized, eager, food-obsessed people to join our fulfillment operations team. \u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv dir=\"auto\" class=\"\"\u003e\u003cspan class=\"\"\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cstrong\u003e\u003cspan class=\"\"\u003eDay-to-day responsibilities include:\u003c\/span\u003e\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cspan class=\"\"\u003e- \u003c\/span\u003e\u003cspan class=\"\"\u003ePicking, wrapping, and packing customer orders\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv dir=\"auto\" class=\"\"\u003e\u003cspan class=\"\"\u003e- Processing and expediting new orders\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv dir=\"auto\" class=\"\"\u003e\u003cspan class=\"\"\u003e- Receiving, stocking, and replenishing product inventory\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv dir=\"auto\" class=\"\"\u003e- Administrative support when needed\u003c\/div\u003e\n\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv class=\"\"\u003e\u003cspan class=\"\"\u003e \u003c\/span\u003e\u003c\/div\u003e\n\u003cstrong\u003e\u003cspan class=\"\"\u003eYou must be able to:\u003c\/span\u003e\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv dir=\"auto\" class=\"\"\u003e\u003cspan class=\"\"\u003e- Spend the day working on your feet and lift 50lbs\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv dir=\"auto\" class=\"\"\u003e\u003cspan class=\"\"\u003e- Communicate clearly with team members and management\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv dir=\"auto\" class=\"\"\u003e\u003cspan class=\"\"\u003e- Succeed in a self-directed environment, but also work cooperatively with the team to complete tasks\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv dir=\"auto\" class=\"\"\u003e\u003cspan class=\"\"\u003e- Feel comfortable working with new technology, and be willing to adapt quickly to changes in procedure\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv dir=\"auto\" class=\"\"\u003e\u003cspan class=\"\"\u003e- Good handwriting is an extra bonus for gift card writing.\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cdiv class=\"\"\u003e\n\u003cdiv dir=\"auto\" class=\"\"\u003e\u003cspan class=\"\"\u003e \u003c\/span\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","blog_id":21998661,"author":"Nancy Cohen","user_id":1523042,"published_at":"2016-07-25T14:00:00-04:00","updated_at":"2016-07-25T14:00:03-04:00","summary_html":"","template_suffix":null,"handle":"46589445-warehouse-associate","tags":""}
Customer Happiness Representative
Nancy Cohen, November 13, 2015

Every interaction the consumer has with Mouth must be on brand, all part of one continuous, consistent and positive experience....

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{"id":46541381,"title":"Customer Happiness Representative","created_at":"2015-08-13T13:12:39-04:00","body_html":"\u003cp\u003eEvery interaction the consumer has with Mouth must be on brand, all part of one continuous, consistent and positive experience. So our Customer Support team plays a critical role, as they are true brand ambassadors.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eResponsibilities include:\u003cbr\u003e \u003c\/strong\u003e- Respond to inbound questions, issues, problems or compliments from customers through email, phone and live chat.\u003cbr\u003e - Work closely with customers to help answer questions about placing orders and curating gift ideas.\u003cbr\u003e - Work with our shipping carriers to locate and update orders.\u003cbr\u003e - Work closely with our Operations and Fulfillment Team to expedite and follow through with orders.\u003cbr\u003e - Oversee our monthly subscriptions operation from office to warehouse.\u003cbr\u003e - Assist with placing orders.\u003cbr\u003e - Document Customer Support Issues + feedback (data entry).\u003cbr\u003e \u003cbr\u003e This is a Monday through Friday position, however weekend + evening availability will be necessary during our busier months (November \u0026amp; December).\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eBackground\/Experience\/Skills:\u003cbr\u003e \u003c\/strong\u003e- 1 to 5 years of relevant experience in ecommerce and\/or startup environment. \u003cbr\u003e - Strong ability to quickly read and analyze. \u003cbr\u003e - Excellent organizational and problem-solving + follow-up skills, as well as a demonstrated ability to navigate a fluid, fast-paced entrepreneurial environment.\u003cbr\u003e - Confident, detail-oriented writing skills and the ability to communicate clearly + self-edit in the brand voice. \u003cbr\u003e - A strong work ethic and a high level of discretion, integrity, judgment and responsiveness.\u003cbr\u003e - Positive and proactive energy, a sense of humor and the ability to both work collaboratively and to get the job done.\u003cbr\u003e - Good handwriting.\u003c\/p\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cp\u003e\u003cspan\u003eThis position reports to the Customer Happiness Manager.\u003c\/span\u003e\u003c\/p\u003e","blog_id":21998661,"author":"Nancy Cohen","user_id":1523042,"published_at":"2015-11-13T12:36:00-05:00","updated_at":"2015-11-13T12:38:22-05:00","summary_html":"","template_suffix":null,"handle":"46541381-customer-happiness-representative","tags":""}
Graphic Designer / Freelance or Fulltime
Rachael Stuart, October 15, 2015

You're a smart, super creative, collaborative, multi-talented creative who can not only come up with genius ideas, but can also...

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{"id":58360645,"title":"Graphic Designer \/ Freelance or Fulltime","created_at":"2015-10-15T16:09:20-04:00","body_html":"\u003cp\u003eYou're a smart, super creative, collaborative, multi-talented creative who can not only come up with genius ideas, but can also carry them through to completion with speed and obsessive attention to detail. You have excellent taste in type and a superior sense of layout, and understand the relationship between word and image. (Perhaps you even write.)\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eResponsibilities may include:\u003c\/strong\u003e \u003cbr\u003e- Marketing campaigns including regular eblasts \u003cbr\u003e- Digital campaigns for social media channels and online marketing\/advertising \u003cbr\u003e- Features for the website such as homepage carousels, in-house ads, banners, etc. \u003cbr\u003e- Assets for corporate sales team, including eblasts, marketing promotions and sales materials \u003cbr\u003e- Print pieces such as postcards, other collateral and identity, packaging, etc. \u003cbr\u003e- Proficient and nimble in Adobe CS, particularly InDesign and Photoshop \u003cbr\u003e\u003cbr\u003eExperience with web and mobile design, and knowledge of HTML, CSS, Javascript will make you an even more attractive candidate. \u003cbr\u003e\u003cbr\u003eYou of course have a strong work ethic and a high level of integrity, judgement and responsiveness. You have outstanding organizational and problem-solving skills, can multi-task, meet quick-turnaround deadlines, and navigate a fast-paced startup environment. Overachiever? Yes, please. Oh, and you're also passionate about indie food. In other words, you love tasting things on little wooden spoons. \u003cbr\u003e\u003cbr\u003ePosition reports directly to the Chief Creative Officer. Applicants should submit a resume and link to an online portfolio to jobs@mouth.com.\u003c\/p\u003e","blog_id":21998661,"author":"Rachael Stuart","user_id":4350961,"published_at":"2015-10-15T16:09:00-04:00","updated_at":"2015-10-15T16:10:52-04:00","summary_html":"","template_suffix":null,"handle":"58360645-graphic-designer-freelance-or-fulltime","tags":""}
Freelance Writer
Molly Stoller, September 15, 2015

We’re looking for writers and editors to join our creative team. Ideal candidates will be smart, funny (without trying), super...

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{"id":46512197,"title":"Freelance Writer","created_at":"2015-08-13T10:20:54-04:00","body_html":"\u003cp\u003eWe’re looking for writers and editors to join our creative team. Ideal candidates will be smart, funny (without trying), super organized, collaborative, multi-talented—people who can not only come up with genius ideas, but can also carry them through to completion with speed and obsessive attention to detail.\u003c\/p\u003e\n\u003cp\u003eWe’re looking for word people who are passionate about food and drink, and inspired by the stories behind the products we sell.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePotential Responsibilities \/ Areas of Focus Include:\u003c\/strong\u003e\u2028\u003cbr\u003e- Product descriptions\u003cbr\u003e- “Maker” bios\u003cbr\u003e- Frequent blog posts (in advance and on deadline)\u003cbr\u003e- Creative concepting\u003cbr\u003e- Marketing and advertising copy\u003cbr\u003e- Social media copy\u003cbr\u003e- Copy for corporate gifting \u003cbr\u003e- Proofreading and fact-checking \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eOur Ideal Candidate:\u003c\/strong\u003e\u003cbr\u003e- Has a B.A.\u003cbr\u003e- Has 1-10 YEARS experience writing and editing\u003cbr\u003e- Is a strategic thinker, detail oriented, and has excellent proofreading skills\u003cbr\u003e- Is a little bit (or a lot!) tech-savvy\u003cbr\u003e- Is obsessed with food and spirits and has an insatiable need to learn more about them\u003cbr\u003e- Is well-versed in food media, lit, personalities, and brands\u003cbr\u003e- Knows how to write on deadline\u003cbr\u003e- Is a good communicator\u003cbr\u003e- Has experience working with freelancers\u003cbr\u003e- Has used daily metrics to help inform content creation\u003cbr\u003e- Is informed about best SEO practices\u003cbr\u003e- Has a digital background\u003cbr\u003e- Has experience promoting content\u003cbr\u003e- Is passionate about social media, interacting with the food community and Mouth makers, and sharing their work with the world!\u003cbr\u003e-Loves to nosh\u003c\/p\u003e\n\u003cp\u003eKindly note that this is a full-time staff position based in Brooklyn. Please send cover letter, clips and resume to \u003ca href=\"mailto:jobs@mouth.com\"\u003ejobs@mouth.com\u003c\/a\u003e or \u003ca href=\"mailto:arthur@mouth.com\"\u003earthur@mouth.com\u003c\/a\u003e.\u003c\/p\u003e","blog_id":21998661,"author":"Molly Stoller","user_id":5753701,"published_at":"2015-09-15T10:38:00-04:00","updated_at":"2016-09-01T10:00:20-04:00","summary_html":"","template_suffix":null,"handle":"46512197-staff-writer","tags":""}

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